This English version is a translation provided for information only. In the event of any discrepancy, the Spanish version shall prevail.

I. Purpose of the contract

This document governs the contractual relationship between the Customer and the company CaboXperiencia (hereinafter “the Company”) regarding the provision of recreational services consisting of guided tours and/or equipment rental for kayaking and paddle boarding.

The Company’s liability is limited to the organisation of the activity and the direct work of its staff, excluding any liability arising from actions by persons other than its staff or outside the scope of its supervision.

II. Weather conditions and cancellations

The Company reserves the right to cancel, modify or adapt the activity, even once it has started, for weather, sea or safety reasons, without this giving rise to any right to compensation.
The Company may also change the location of the activity if conditions make it advisable. The activity may also be cancelled if the minimum number of participants is not reached:

6 people on kayak tours

5 people on paddle board tours

10 people for SUP yoga

4 people for sea scooter snorkelling

In addition, the Company reserves the right to cancel for any reason attributable to it, such as breakage of any kind of equipment or any other reason that makes it impossible to carry out the activity, without this giving rise to any right to compensation other than the amount paid by the customer.

III. Limitation of liability

The Customer declares that they know and accept that the activities booked involve an inherent risk, which they assume voluntarily and under their own responsibility.
The Company shall not be held civilly, criminally or administratively liable for damage resulting from failure to comply with these conditions or from misuse of the equipment.

IV. Right of withdrawal

In accordance with article 103.l) of Royal Legislative Decree 1/2007, the right of withdrawal does not apply to leisure services that are provided on a specific date or within a specific period.
Therefore, once the booking has been made, the Customer may not withdraw from the contract, except in the event of cancellation for weather reasons or other reasons attributable to the Company. 

V. Physical condition of the Customer

The Customer declares that they:

Can swim.

Do not suffer from cardiovascular disease and are not pregnant.

Have no injuries that could compromise their participation.

Are not under the influence of alcohol, drugs or medication that alters their condition.

Have consulted their doctor beforehand in case of doubt.

The Customer also assumes the risk of loss of or damage to prostheses, glasses or contact lenses during the activity.

VI. Participation requirements and right of admission

Wearing a life jacket is compulsory during kayaking, and wearing a leash is compulsory during paddle boarding.

The activity is recreational, not sporting or competitive.

Kayaks hold a maximum of 2 people; paddle boards are for one person only.

Sun cream is not allowed inside the kayak, even in bags or containers.

The maximum weight allowed for the double TRANSPARENT kayak is 95 kg per person.

The maximum weight allowed for the double STANDARD kayak is 120 kg.

The maximum weight allowed for the TRANSPARENT paddle board is 100 kg.

The maximum weight allowed for the STANDARD paddle board is 120 kg.

CaboXperiencia may carry out prior tests and refuse participation if the technical or behavioural requirements are not met.

VII. Participation of minors

Minors must be accompanied by a responsible adult or have the express authorisation of their legal guardian.

VIII. Responsibility for the equipment

The Customer is responsible for the rented equipment from delivery until its return, and will be liable for:

Loss or theft

Damage caused by misuse

Penalties, fines and legal or out-of-court costs arising from its use

In the event of loss, breakage or serious damage to the equipment, the Customer agrees to pay the Company the following amounts, depending on the item damaged or lost:

Transparent kayak: depending on the cost of repair or replacement (up to €1,000)

Standard double kayak: depending on the cost of repair, total breakage or loss (up to €700)

Standard single kayak: depending on the cost of repair, total breakage or loss (up to €600)

Standard paddle board: depending on the cost of repair, total breakage or loss (up to €600)

Transparent paddle board: depending on the cost of repair, total breakage or loss (up to €1,000)

Sea scooter: €500

Paddle board paddle: €50

Kayak paddle: €60

Dry bag: €30

Diving mask: €40

Snorkel tube: €20

Fins: €50

Leash: €40

LED lights: €300

IX. Payment terms

Payment shall be made in full and exclusively through the online booking system.

Returning the equipment early does not entitle the Customer to a partial or full refund.

The price includes the applicable VAT.

Failure to show up on the agreed date and time means 100% of the booking will be charged.

X. Environmental protection

The Customer undertakes to respect the natural environment at all times, especially in:

Cabo de Palos Marine Reserve

Mar Menor

Calblanque Natural Park

XI. Use of images and intellectual property

The Company may film, photograph or record the activity and use those images for promotional purposes.
The Customer may object by notifying the Company before the activity starts.

XII. Data protection

The personal data provided will be processed in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018, and will be used exclusively to manage the booking and perform the contract.
The Customer may exercise their rights of access, rectification, erasure and objection by sending a request to the Company.

XIII. Acceptance of the conditions

Confirming the booking implies express and full acceptance of these general conditions.
When a Customer registers other people, they declare that they are acting on their behalf and accept these conditions in their name.